Conversations with customers
Whether you’re trying to attract your first customer or working to build connection with your current audience, going straight to the source is a solid first step. This issue is filled with stories of innovation and lived experience and equips entrepreneurs with the tools and tactics to harness the power of empathy in customer relationships.
Be them, with them, about them
How 3 entrepreneurs turned feedback into business breakthroughs
In a conversation with Ingrid Polini, three entrepreneurs, Solon Angel, Raveena Oberoi and Bob Mathers offer insights on how customer feedback drives innovation and growth in their business.
The poetry of business: how empathy transforms client relationships
Empathy has a profound impact on client relationships, and Lianza Reyes takes us through her poetic journey of deep listening and transformational communication in business.
Letter from the editor: conversations with customers
Stop building your product and start talking to people. When I first read that article title, I felt validated, but also called out. It had been a long while since I did that for Digital Entrepreneur, so I set out to fix that in honor of our “Conversations with customers” issue.
Stop creating your product and start talking to people
Finding business success in the dying newspaper industry
