Innovation

Co-design and community engagement

Veronica D'Souza explores the challenges and joys of building social enterprises

Veronica D'Souza Headshot
Veronica D'SouzaDecember 11, 2024

You can't build anything without understanding or listening to what people actually want, no matter where you are in the world or what you're trying to do. The fundamental to anything is asking people what they want—and letting them talk.
Veronica D'Souza

Veronica D’Souza leverages her diverse experiences to empower communities through social entrepreneurship. In this interview, she shares insights from founding Ruby Cup and Carcel–innovative businesses that also address basic needs for women and girls. D’Souza delves into the importance of co-designing with communities, experimenting with inclusive business models, and reconnecting with creativity to find joy amid challenges.


Interview Summary

1:07

Creating spaces of belonging

Veronica reflects on her multicultural upbringing, its impact on her worldview, and how it shaped her approach to creating inclusive, mission-driven businesses like Ruby Cup and Carcel.

4:30

Experimenting with social enterprise models

Veronica shares lessons from Ruby Cup’s pivot to a buy-one-give-one model and Carcel’s innovative community pricing, highlighting the importance of co-designing solutions with the target community.

10:00

The role of design in driving social change

Veronica explores how design intersects with social entrepreneurship, viewing it as a collaborative strategy for impact rather than just aesthetic outcomes.

23:00

Intuitive community-building

Veronica critiques overcomplicated community-building strategies, advocating for emotional connection and intuitive design to foster belonging and engagement.

Working within broken systems isn’t easy or purely good. It’s complicated. My perspective was to enter the broken system, listen to what the women wanted, and create the best possible options within it.
Veronica D'Souza

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Veronica D'Souza Headshot
Veronica D'Souza

Veronica D'Souza is a multifaceted and award-winning leader in the fields of business strategy, social entrepreneurship and impactful storytelling. She has built a distinguished career as an executive international advisor, keynote speaker, board member and is a transformative visionary. Based out of Copenhagen with Indian, East African, and Danish descent, she holds 15 years of experience spanning private companies, nonprofits and impact ventures. Her career emphasizes intersectional authenticity, design, equity and social justice.

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